Brow & lash Oil

• Patch test recommended before first use
  Apply a small amount to the inside of the arm and wait 24 hours. Discontinue use if irritation occurs.

  Avoid direct contact with eyes
  If product enters the eyes, rinse thoroughly with water.

  For external use only
  Do not ingest. Do not apply on broken or irritated skin.

  Not suitable for children
  Keep out of reach.

  Pregnancy & breastfeeding
  Consult a healthcare professional before use.

  Application
  Use on clean, dry brows and lashes. Apply with a clean spoolie or fingertip. Do not apply over makeup.

  Storage
  Store in a cool, dry place away from direct sunlight.

  Discontinue use if irritation occurs
  Stop use if redness, itching, or discomfort appears. Seek medical advice if symptoms persist.

At Ayhanay, all our products are handmade in small batches, using natural ingredients and pure beeswax.
Because of the artisanal nature of our work, returns are not accepted, except in the case of a confirmed defect or damage during transport.

Returns

We do not accept returns for reasons related to personal preference, colour, texture, or scent, as these may vary naturally from batch to batch.
If your item arrives damaged or defective, please contact us within 14 days of delivery at ayhanay.natural@gmail.com

At Ayhanay, every product is handmade with care. We take the time needed to prepare each order and ensure it is safely packed and shipped with attention and love.

Processing Time

All orders are prepared and shipped within 2 to 5 business days after payment confirmation.

For customized items or products temporarily out of stock, preparation time may be extended. In these cases, shipping or delivery will take place once the product is ready. We will always keep you informed.

Shipping Methods

Orders are shipped via postal services or trusted courier partners.
Shipping is available across the European Union and worldwide.

🚗 Free Hand Delivery – Luxembourg Only
Free hand delivery is available within Luxembourg for orders over €50, including customized items and products not currently in stock.

Delivery will be scheduled once the product is ready.
After order confirmation, we will contact you directly to arrange the most convenient date, time, and location.

Shipping Costs

Shipping costs are calculated at checkout based on weight, size, and destination.
We aim to keep shipping fees fair and transparent.

Delivery Times

Estimated delivery times after dispatch:

• European Union: 5–10 business days

• Worldwide: 10–15 business days

Please note that delivery times may vary depending on destination and carrier delays beyond our control.

Tracking

All parcels include a tracking number, which will be sent by email once your order has been shipped.

Lost or Damaged Packages

Ayhanay is not responsible for delays, losses, or damages caused by postal or courier services.
However, we will gladly assist you throughout the process.

If your parcel arrives damaged, please contact us immediately at ayhanay.natural@gmail.com.