Handmade with pure organic beeswax and natural coconut oil.
Each candle is crafted slowly by hand, using hemp wicks coated in beeswax for a clean and steady burn.
100% natural • sustainable • toxin-free
Ayhanbee
1. Make sure the wick is about 5 mm before lighting.
2. Let the wax melt evenly to the edges on first burn.
3. Burn for max. 3–4 hours at a time.
4. Keep away from drafts, pets, and children.
5. Never leave a burning candle unattended.
6. Place on a heat-resistant surface — the container may get hot.
7. Stop burning when about 1 cm of wax remains.
8. Store in a cool, dry place, away from sunlight.
Disclaimer:
Ayhanay cannot be held responsible for any damage, injury, or incident resulting from misuse or unattended burning.
By purchasing our candles, you acknowledge and accept full responsibility for their safe use.
At Ayhanay, all our products are handmade in small batches, using natural ingredients and pure beeswax.
Because of the artisanal nature of our work, returns are not accepted, except in the case of a confirmed defect or damage during transport.Returns
We do not accept returns for reasons related to personal preference, colour, texture, or scent, as these may vary naturally from batch to batch.
If your item arrives damaged or defective, please contact us within 14 days of delivery at ayhanay.natural@gmail.comAt Ayhanay, every product is handmade with care. We take the time needed to prepare each order and ensure it is safely packed and shipped with attention and love.
Processing Time
All orders are prepared and shipped within 2 to 5 business days after payment confirmation.
For customized items or products temporarily out of stock, preparation time may be extended. In these cases, shipping or delivery will take place once the product is ready. We will always keep you informed.
Shipping Methods
Orders are shipped via postal services or trusted courier partners.
Shipping is available across the European Union and worldwide.🚗 Free Hand Delivery – Luxembourg Only
Free hand delivery is available within Luxembourg for orders over €50, including customized items and products not currently in stock.Delivery will be scheduled once the product is ready.
After order confirmation, we will contact you directly to arrange the most convenient date, time, and location.Shipping Costs
Shipping costs are calculated at checkout based on weight, size, and destination.
We aim to keep shipping fees fair and transparent.Delivery Times
Estimated delivery times after dispatch:
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European Union: 5–10 business days
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Worldwide: 10–15 business days
Please note that delivery times may vary depending on destination and carrier delays beyond our control.
Tracking
All parcels include a tracking number, which will be sent by email once your order has been shipped.
Lost or Damaged Packages
Ayhanay is not responsible for delays, losses, or damages caused by postal or courier services.
However, we will gladly assist you throughout the process.If your parcel arrives damaged, please contact us immediately at ayhanay.natural@gmail.com.
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